Northants Tools - Orders & Returns

T: 01604 859800
E: sales@northantstools.co.uk
Mon-Fri: 07:15 - 17.00
Sat: 08.00 - 12.00
Tools
Trim
 
  • Free UK delivery
    on most orders over £199 net*
  • Worldwide delivery
     

Orders & Returns

PAYMENT

Can be via WorldPay,PayPal or Phone* using debit/credit cards.

* Restrictions apply.

CUSTOMER PRIVACY

We respect customer privacy. No one will be given your details.
If you need to contact 'NORTHANTS TOOLS' Please phone 01604 859800 Fax 01604 859830 or email sales@northantstools.co.uk.

If an item is not available at the time of order, we will inform you.

SHORTAGES

Any shortages MUST be reported within 48 hours of receipt.

We accept NO responsibility for deliveries where special Instructions have been given by the customer to leave parcels safe without a signature.

Damages

Any items delivered damaged MUST be signed for as damaged and be reported to us within 48 hours.

RETURNS

We aim to provide an excellent service for our customers but we understand there may be times when goods have to be returned. 

Please return goods (At your expense)  unused and in their original undamaged packaging within 14 days of receiving them, enclosing either your details or a copy of the original receipt to the address below.

We will exchange the goods or provide you with a refund.....whichever you require. (Original Postage is NOT Refundable)

Any goods that appear to be faulty, we will refund the return postage once the item has been inspected and agreed to be faulty, and we will return replacements free of charge including postage.

However on exchanges there may be a restocking charge, and the standard delivery charge, according to weight and value will apply.

Non Acceptance of a delivery which is returned to us, will incur another standard delivery charge + £10.00 + vat.

PLEASE NOTE POSTAGE CHARGES FOR ITEMS PURCHASED & SENT OUTSIDE THE UK AND REQUIRE TO BE RETURNED EITHER FOR REPAIR UNDER WARRANTY OR FOR RETURNS OR EXCHANGES ARE THE RESPONSIBILTY OF THE CUSTOMER.

WE DO NOT PAY THE POSTAGE EITHER WAY OUTSIDE THE UK.

This does not affect your statutory rights.

Company Reg No 07154275
Vat no. 100 4172 82
Registered office;

Northants Tools
The Grainstore Warehouse
Blisworth Hill Farm
Stoke Road
Blisworth
Northampton
NN7 3DB

Northants tools news
6th June 2017

Schluter®-KERDI-BOARD is a multifunctional tile substrate and building panel that gives you greater control over your tile installation project, by offering you the means to simply and easily create ideal substrates.

1st June 2017

Northants Tools is one of the leading suppliers of Bosch Power Tools, so whether you’re a complete amateur, a DIY enthusiast or a professional contractor, we can supply the right tools for the job. If you’re looking for cordless power tools, corded tools or accessories, we have an extensive range of products available at competitive prices.

Northants tools twitter